Upload a photo of your pet, choose a portrait style, and we create a unique, gallery-quality portrait in under 60 seconds. You can then download it instantly or order a museum-grade print.

What kind of photos work best?

Any clear photo of your pet will work. For the best results, use a well-lit photo where your pet's face is visible and not obscured. Phone photos work great!

How long does it take to get my portrait?

Your digital portrait is ready in under 60 seconds. If you order a print, it's produced locally to you and typically arrives within 5 to 10 business days with free tracked shipping.

What if I don't like the result?

We offer a satisfaction guarantee. If you're not happy with your portrait, we'll remake it for free, no questions asked.

What paper and print quality do you use?

Every print is produced on heavyweight 260gsm matte paper with archival, fade-resistant inks. Your portrait will stay vibrant for years to come.

Where do you ship to?

We ship worldwide for free with full tracking. Prints are fulfilled locally in the US, UK, EU, Canada and Australia to reduce delivery time.

Can I order multiple portraits?

Absolutely! You can create as many portraits as you like in different styles. Each one is unique to your pet.

Do you offer framing?

Yes. Every print can be ordered unframed or framed in your choice of Black, Oak, or White. Framed prints arrive ready to hang with hanging hardware fitted, glazed with shatter-resistant acrylic, and ship free worldwide.

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Privacy Policy

Last updated: 22 March 2026

1. Information We Collect

When you create an account we collect your email address and authentication credentials. When you upload a photo we temporarily process it to generate your portrait. Payment information is handled directly by Stripe — we do not store your card details.

2. How We Use Your Information

We use your information to: provide and improve our service, process payments and deliver orders, communicate about your account and orders, and comply with legal obligations.

3. Image Data

Photos you upload are used solely for generating your portrait. We store generated portraits securely so you can access them from your gallery. We do not share, sell, or use your images for training purposes.

4. Cookies & Analytics

We use Google Analytics to understand how visitors use our site. This may set cookies in your browser. You can disable cookies in your browser settings.

5. Data Sharing

We share data only with: Stripe (payment processing), our print fulfilment partner (for print orders, limited to delivery details), and cloud infrastructure providers that host our service.

6. Data Retention

Account data is retained while your account is active. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

You have the right to access, correct, or delete your personal data. You can also request a copy of the data we hold about you. Contact us at hello@furcasso.app to exercise these rights.

8. Security

We implement industry-standard security measures to protect your data, including encrypted connections (TLS), secure authentication, and access controls.

9. Changes

We may update this policy from time to time. We'll notify you of significant changes via email or a notice on our website.

10. Contact

For privacy enquiries, contact us at hello@furcasso.app.